ESX update fails with error 15
Last updated:
VMWAREESXI
Check in /var/run/log/esxupdate.log
file, better to run the following and let it write the logs to a temporary file.
tail -f /var/log/esxupdate.log > /tmp/esxupdate.log
It will have error like:
> cat /tmp/esxupdate.log | grep -i 'error'
2025-08-12T09:44:57Z Er(11) esxupdate[2109082]: An esxupdate error exception was caught:
2025-08-12T09:44:57Z Er(11) esxupdate[2109082]: esxutils.EsxcliError: Errors:
2025-08-12T09:44:57Z Er(11) esxupdate[2109082]: Error getting data for filesystem on '/vmfs/volumes/67c5a845-d967bb36-da89-0025b502014f': Cannot open volume: /vmfs/volumes/67c5a845-d967bb36-da89-0025b502014f, skipping.
2025-08-12T09:44:57Z Er(11) esxupdate[2109082]: esximage.Errors.InstallationError: Failed to query file system stats: Errors:
2025-08-12T09:44:57Z Er(11) esxupdate[2109082]: Error getting data for filesystem on '/vmfs/volumes/67c5a845-d967bb36-da89-0025b502014f': Cannot open volume: /vmfs/volumes/67c5a845-d967bb36-da89-0025b502014f, skipping.
Fix is to remap the LUN. The issue is that the LUN may be in use.
references:
Patching an ESXi host fails with error “esxupdate returned with exit status: 15”